COVID-19 UPDATES
Dear Valued Partner,
The pandemic caused by COVID-19 has become a global crisis of unknown effects and length. From the beginning, we have made decisions aimed at protecting our clients and employees by activating the necessary protocols in hotels.
Due to the current situation and the response from the government and health authorities, these policies are constantly developing. Please note that the content of this page is subject to change over time.
Based on the rate selected, the following cancellation rules apply:
Flexible Cancellation Policy
Cancellations received 72 hours prior to arrival - no penalty
Cancellations received within 72 hours prior to arrival - 1 night penalty
* This policy changes for bookings during Christmas, New Years Eve, President's Week, and Spring Break.
RESORT UPDATES
Click here for Iberostar's operational hygiene procedures
Official External Resources
US State Department Travel Advisory