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MEXICO, JAMAICA & THE DOMINICAN REPUBLIC AWAIT

An Update on our Destinations Reopening

The long-awaited and exciting time has arrived.

 

We want to provide you with information that will help effectively communicate with your clients.  

Below you will find details pertaining to the upgrade options in our Mexico, Jamaica and the Dominican Republic hotels.

Due to safety protocols and government policies in each destination, it may be mandatory to wear a face covering during your stay at any Iberostar resort. Check the latest updates from each destination's government health officials.

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The following information is for bookings with arrivals through October 7th at the following resorts:

Iberostar Tucán

Iberostar Quetzal

  • All guests will be upgraded to Iberostar Selection Paraíso Maya or Selection Paraíso Lindo.

Iberostar Paraíso del Mar and Paraíso Beach reservations will be upgraded to Iberostar Selection Paraíso Maya and Iberostar Selection Paraíso Lindo. 

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Iberostar Grand Paraiso has a reopening date of October 25th, 2020. For those who booked an arrival prior to, the following options offered through your tour operator partner:

  • Move to Iberostar Selection Paraíso Maya.

  • Move to Coral Level at Iberostar Selection Cancún.

  • Rebook for travel October 25st or beyond without any hotel penalties.

Iberostar Cozumel, opening October 30th, will have the following options for guests with reservations prior to opening date:

  • Upgrade to Iberostar Selection Paraíso Maya or Selection Paraíso Lindo

  • Cancel and rebook for travel after October 30th, without any hotel penalties.

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Iberostar Grand Rose Hall has a reopening date of November 6th, 2020. For those who booked an arrival prior to, the following options were offered through your tour operator partner:

  • Move to the Iberostar Selection Rose Hall Suites.

  • Rebook to travel November 6th or beyond without any hotel penalties.  

 

Iberostar Rose Hall Beach:

  • All guests will be upgraded to Iberostar Selection Rose Hall Suites

Coral Level at Iberostar Selection Bávaro opened July 31st, 2020

  • Reservations for Iberostar Grand Bávaro before December 4th, 2020 will be upgraded to Coral Level Bávaro

  • Iberostar Selection Bávaro, Iberostar Dominicana and Iberostar Punta Cana will be upgraded to Coral Level Bávaro

  • Reservations for Iberostar Selection Hacienda Dominicus before December 4th, 2020 will be upgraded to Coral Level Bávaro

  • Reservations for Iberostar Costa Dorada before October 30th, 2020 will be upgraded to Coral Level Bávaro

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